Sometimes called ‘instant insight’, or ‘polling’, or ‘twitter
feedback’ these short term opinion tallies are of almost no validity and little
use beyond entertainment; but they are proliferating. Why do I get the feeling
that this is an extension of the self-absorption phenomenon? A person has to
take the time to respond, so that the information is already biased towards
those with an interest.
At the extreme, maybe all the ‘popular’ issues are only important
to a very small and very forceful group. Racial issues are only of interest to
those with an interest (in the 2008 elections they were called ‘those who do
race for a living’); gender issues are for those who have, well , gender
issues; and business ‘hot buttons’ are only of interest to specific special
interests. But they have captured ‘share of voice’
Backing up a bit, there is an emphasis in our culture n
marketing (and sales). Whether a product or idea, if you cannot get it
distributed it cannot be a success. So every aspect of our culture has embraced
the marketing experts; and these experts push for more and more ‘share of voice’. The old saw is that if you increase your
share of voice you will increase share of market for products and opinion for
ideas.
Old school survey research is complex and tedious, with
designed and tested instruments and carefully crafted samples. Lots of testing – granular results (that take
time to explain). Contemporary pulse
checks are the opposite – fast quick and (very) dirty. Such and such percent of those who responded
thought that an idea was good. Who
cares?
I have switched off anytime there is a pulse check. I obviously do not watch TV news
anymore. There seems to be a connection
between those who take quick pulse check polls and those who conflate correlation
with causality (and then rant about it). Sounds like a news model for Fox and
MSNBC.
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